Many who order our meat-completer products are introducing homemade food to their cats for the first time. While most cats enjoy the taste of food made with our product, we cannot guarantee that your cat will like it. For many, it is more about learning that the new, homemade food IS food. We provide many educational and information resources on our website to help ensure your cat's successful transition to the new food. Due to these factors, we do not accept returns.
For international customers, if you opt to return the product rather than pay additional customs, VAT, or additional shipping fees charged by your local carrier, we will refund your money less any shipping fees we are charged for the product's return on the condition that the product arrive intact, in condition for resale.