Food Fur Life
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  • DOGS
    • EZComplete fur Dogs Premix Information >
      • Nutritional Analysis - EZcomplete fur Dogs - Chicken Liver Formula
    • How To ... fur Dogs >
      • How to Prepare EZComplete fur Dogs
      • How to Transition Your Dog to EZComplete
      • How to Add EZC fur Dogs premix to cooked meat AT the time of feeding
    • Feeding Guidelines fur Dogs
    • Raw or Cooked? Which Should I Feed and Why?
    • Why Probiotics Are So Important For Our Pets >
      • Kefir for Pets
    • How to Shop for Meat >
      • Online Meat Suppliers - Resource Links
    • Can Our Pets Eat Raw Pork?
  • Cats
    • EZComplete fur Cats Premix Information >
      • Nutritional Analysis - EZcomplete fur Cats - Chicken Liver Formula
    • How To ... fur Cats >
      • How to Prepare and Feed EZComplete fur Cats
      • How to Add EZC premix to cooked meat AT the time of feeding
      • How to Slowly and Properly Introduce EZComplete fur Cats
      • How to Transition to EZComplete fur Cats
      • How to Transition Your Cat to Timed Meals
      • How to Best Manage Hairballs >
        • Make Homemade Dried Egg Yolk Powder
      • How to Shop for Meat >
        • Can Our Pets Eat Raw Pork?
        • Online Meat Suppliers - Resource Links
    • Raw or Cooked? Which Should I Feed and Why?
    • Feline Nutrition Articles >
      • The Natural Diet of the Cat
      • Why Feed Your Cat A Raw Diet
      • Cat Food vs Cat Health
      • What is Digestibility and Why Does it Matter?
      • Raw Feeding and IBD in Cats
      • Turmeric & The Golden Paste - Unsafe for Cats?
      • Water - The Essential Nutrient
      • Water - 15 Tips to Increase Your Cat's Water Intake
    • Feline Health Articles >
      • Hairballs Are Not Normal
      • Why Probiotics Are So Important for Our Pets >
        • Kefir for Pets
      • My Cat Has Diarrhea - What Do I Do?
      • My Cat is Vomiting - What Do I Do?
      • My Cat Stopped Eating Raw - What Do I Do?
      • What is IBD
      • Manage Nausea - the role of food
      • Manage Nausea - healthy supplements & meds
      • Medicating & Assist Feeding Your Cat
      • Feline Health Resource Links
    • What does it mean the cat is an obligate carnivore?
    • Why You SHOULD Feed Your Immune Compromised Cat Raw Food
    • My Cat Stopped Eating Raw - What Do I Do?
  • FAQ / Contact
    • Shipping Rates & Policies
    • Samples
    • Contact
    • Premix Information
    • About Us
    • Return Policy
  • Blog & News

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Shipping Rates & Policies


IMPORTANT SHIPPING POLICY INFORMATION

We ship all packages via the United States Postal Service (USPS). Order and shipping confirmations are emailed automatically, your tracking number is included in the shipping notification. Domestic orders are shipped via U.S. Postal Service Priority Mail, which is typically a 1 to 3 day delivery time. We ship packages typically within 1 to 2 business days after your order is placed. You will receive an automatic ship notification with your tracking number. If you do not receive this within 1 to 2 days, please mark Food Fur Life as a safe sender (even if you received the order confirmation) and THEN reach out to us via contact form or at service@foodfurlife.com to request your tracking number. It is VERY important to note that receipt of your order confirmation does not guarantee you are receiving all emails from Food Fur Life). Thank you.

As to tracking, the USPS and Food Fur Life cannot see any more information than is available when viewing the tracking history. We cannot be held responsible for properly labeled packages shown via tracking to be delivered: please sign up at www.usps.com (it is free) to file your lost package claim.

SHIPPING RATES AND INFORMATION


EZComplete fur Cats – 225g ( ½ pound)
EZComplete fur Cats – 450g ( 1 pound)

EZComplete fur Dogs - 450g ( 1 pound)
EZ Egg Yolk  -  225g ( ½ pound)

PLEASE NOTE: we are suspending service to Australia. We will re-evaluate the suspension when international shipping returns to more normal processing procedures. Packages to Australia were always high risk for seizure by customs authorities and the current environment has amplified the risk.

PLEASE NOTE INTERNATIONAL DISTRIBUTION:

Food Fur Life has a distributor in Singapore.
Please contact bonapawtit@gmail.com or visit the Bon Apawtit page on Facebook.

Food Fur Life has a distributor in Hong Kong. Please visit https://thecatssup.com or contact info@thecatssup.com


Food Fur Life does not ship to Taiwan


Domestic Shipping (USA)

Domestic Shipping Rates

Up to 2 pounds: USPS Priority Flat Rate (2-3 day shipping to most locations) $7.50
2 to 8 pounds: USPS Priority Flat Rate (2-3 day shipping to most locations) $14.50
8 to 12 pounds: USPS Priority Flat Rate (2-3 day shipping to most locations) 19.45

For larger packages, please email service@foodfurlife.com for rates

Please note: If you are not charged for shipping at check-out, you will receive a separate invoice for shipping that must be paid prior to product shipment.


International Shipping

We do not collect duties or taxes during checkout, you will be responsible for paying them if required. Please see below.

International Shipping Rates

CANADA
Up to 1  pound: USPS First Class International (7 – 14 day delivery*) $21.00
2 pounds - up to 3 pounds: USPS First Class International $30.00
3 pounds - up to 4 pounds: USPS First Class International $43.00
4 pounds - up to 8 pounds: USPS Priority Mail Flat Rate Intl (6 – 10 day delivery*) $58.50
8 pounds - up to 12 pounds: USPS Priority Mail Flat Rate Intl (6 - 10 day delivery*) $72.00

For larger packages, please email service@foodfurlife.com for pricing

GREAT BRITAIN / NORTHERN IRELAND / IRELAND / EUROPE
Up to 2 pounds: USPS First Class International (7 - 14 day delivery*) $25.50
2 pounds - up to 3 pounds: USPS First Class International $35.00
3 pounds - up to 4 pounds: USPS First Class International $55.00
4 pounds - up to 8 pounds: USPS Priority Mail Flat Rate Intl (6 - 10 day delivery*) $76.50

8 pounds and over, please email service@foodfurlife.com for pricing

JAPAN / SINGAPORE / ASIA (please note we do not ship to Taiwan)
Up to 2 pounds: USPS First Class International (7 - 14 day delivery*) $25.50
2 pounds - up to 3 pounds: USPS First Class International $45.50
3 pounds - up to 4 pounds: USPS First Class International $65.00
4 pounds - up to 8 pounds: USPS Priority Mail Flat Rate Intl (6 - 10 day delivery*) $85.00

8 pounds and over, please email service@foodfurlife.com for pricing

ALL OTHER INTERNATIONAL (Non-U.S.) LOCATIONS:

Up to 2 pounds: USPS First Class International (7 - 14 day delivery*) $25.50
2 pounds - up to 3 pounds: USPS First Class International $35.50
3 pounds - up to 4 pounds: USPS First Class International $55.00
4 pounds - up to 8 pounds: USPS Priority Mail Flat Rate Intl (6 - 10 day delivery*) $76.50


8 pounds and over, please email service@foodfurlife.com for pricing


If you are not charged for shipping at check-out, you will receive an invoice for shipping which must be paid prior to product shipment.

*Packages are sometimes stopped and inspected by Customs officials at the border of your country. If stopped for inspection or held by customs for any reason, there may be a delay in the timely delivery of your package. The tracking information provided by the USPS customs form tracks the package as far as customs, but we cannot guarantee the package will be tracked after that. Your package is usually delivered by local mail carrier of the final destination. You may be charged a handling fee for the shipment by them to you.


Do I have to Pay for Customs, Taxes & Duties?

We do not collect duties or taxes during checkout, you will be responsible for paying them if required.

It is important to understand that you may be charged duties and taxes by your government at the time of receiving the package. These duty and tax laws vary greatly from country to country, so it’s best you check the laws in your country. If you refuse to pay any duties or taxes charged when accepting the package, if it is returned to us intact and in condition for resale we will refund you the full amount of the product cost minus shipping and (including the cost of return shipping if applicable). The refund will be issued upon receipt of the returned package.


What if My Package Doesn’t Make it Through Customs?

Orders from Australia and New Zealand are at a high risk for seizure by custom's authorities and are shipped at the buyer's risk of product seizure.

If your Customs officials decide that your package cannot enter your country, if it is returned to us intact and in condition for resale, we will provide a full refund for the cost of the product less the cost of shipping, and any charges for return shipping that may be applied. The refund will be issued upon receipt of the returned package.


What Products are Not Allowed in My Country?

It is not possible for Food Fur Life, LLC to know and keep current on the laws and policies of what is and is not allowed in every country. It is your responsibility to check if the ingredients in this product are allowed in your country before you place your order. If your package is stopped by customs and returned to us, we will give you a refund, as outlined, above. Unfortunately, if your package is seized and destroyed, we are not able to offer a refund.


International Shipping Disclaimer

Food Fur Life, LLC cannot be held responsible for any laws or regulations that result in the Customs authorities of your country applying additional cost to your order, whether tax or duties, nor any related delivery delays or seized products. In the event additional fees are assessed to your order, your local Customs authority will contact you directly. As Food Fur Life, LLC is a United States-based company, we bill all of our customers in U.S. dollars; your credit card issuing company processes the currency conversion. By ordering from Food Fur Life, LLC you agree to our policies, above.



Disclaimer
The information provided through our www.foodfurlife.com website is informational and educational. We are here to help make feeding a properly balanced homemade diet to your pet simple and to provide guidance for some of the problems that can crop up when transitioning your pets to a new food. But please be advised, we are not veterinarians. Food Fur Life LLC will not be held responsible for any adverse reactions your pet might experience based on the information on our website, nor can Food Fur Life LLC be held responsible for any problems due to using our product in any manner other than as directed. The health of your pet is 100% in your hands. We expect you to use your knowledge of your pet and your circumstances to determine, with the knowledge and input of your trusted veterinarian, whether any advice provided on this site is appropriate for your pet.


Food Fur Life, LLC
PO Box B
Blairstown, NJ 07825
PLEASE CONTACT US BY EMAIL and we'll be happy to schedule a call!                                                                                                      Copyright 2015 -2022 Food Fur Life, LLC
service@foodfurlife.com                                                                                                                         Food Fur Life and EZComplete are Registered Trademarks of Food Fur Life, LLC

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Contact Us
  • Home
  • Store
  • DOGS
    • EZComplete fur Dogs Premix Information >
      • Nutritional Analysis - EZcomplete fur Dogs - Chicken Liver Formula
    • How To ... fur Dogs >
      • How to Prepare EZComplete fur Dogs
      • How to Transition Your Dog to EZComplete
      • How to Add EZC fur Dogs premix to cooked meat AT the time of feeding
    • Feeding Guidelines fur Dogs
    • Raw or Cooked? Which Should I Feed and Why?
    • Why Probiotics Are So Important For Our Pets >
      • Kefir for Pets
    • How to Shop for Meat >
      • Online Meat Suppliers - Resource Links
    • Can Our Pets Eat Raw Pork?
  • Cats
    • EZComplete fur Cats Premix Information >
      • Nutritional Analysis - EZcomplete fur Cats - Chicken Liver Formula
    • How To ... fur Cats >
      • How to Prepare and Feed EZComplete fur Cats
      • How to Add EZC premix to cooked meat AT the time of feeding
      • How to Slowly and Properly Introduce EZComplete fur Cats
      • How to Transition to EZComplete fur Cats
      • How to Transition Your Cat to Timed Meals
      • How to Best Manage Hairballs >
        • Make Homemade Dried Egg Yolk Powder
      • How to Shop for Meat >
        • Can Our Pets Eat Raw Pork?
        • Online Meat Suppliers - Resource Links
    • Raw or Cooked? Which Should I Feed and Why?
    • Feline Nutrition Articles >
      • The Natural Diet of the Cat
      • Why Feed Your Cat A Raw Diet
      • Cat Food vs Cat Health
      • What is Digestibility and Why Does it Matter?
      • Raw Feeding and IBD in Cats
      • Turmeric & The Golden Paste - Unsafe for Cats?
      • Water - The Essential Nutrient
      • Water - 15 Tips to Increase Your Cat's Water Intake
    • Feline Health Articles >
      • Hairballs Are Not Normal
      • Why Probiotics Are So Important for Our Pets >
        • Kefir for Pets
      • My Cat Has Diarrhea - What Do I Do?
      • My Cat is Vomiting - What Do I Do?
      • My Cat Stopped Eating Raw - What Do I Do?
      • What is IBD
      • Manage Nausea - the role of food
      • Manage Nausea - healthy supplements & meds
      • Medicating & Assist Feeding Your Cat
      • Feline Health Resource Links
    • What does it mean the cat is an obligate carnivore?
    • Why You SHOULD Feed Your Immune Compromised Cat Raw Food
    • My Cat Stopped Eating Raw - What Do I Do?
  • FAQ / Contact
    • Shipping Rates & Policies
    • Samples
    • Contact
    • Premix Information
    • About Us
    • Return Policy
  • Blog & News