Shipping Policy and Rates
IMPORTANT SHIPPING POLICY INFORMATION FOR ALL DOMESTIC (U.S.) ORDERS

We ship to all states and territories, including APO addresses (thank you for your service!). Orders are typically processed within 1 - 2 business days. We ship all packages via the United States Postal Service (USPS). Please contact us for exceptions.

  • Order and shipping confirmations are emailed automatically, your tracking number is included in the shipping notification. 
  • Please contact us within three business days of placing your order if you have not received a ship notification.
  • Domestic orders are shipped via U.S. Postal Service Priority Mail, which is typically a 2 to 7 business day delivery.
  • Trial packets are shipped via Ground Advantage with tracking and 3 - 10 business day delivery.
  • USPS delivery times are not guaranteed, they are "typical" delivery times.
  • Food Fur Life has a distributor in Hong Kong that may ship to other international locations. Please visit https://the catssup.com or contact [email protected].
  • We do not ship internationally other than to the Hong Kong distributor.
  • Food Fur Life is not responsible for delays caused by carriers or incorrect shipping information provided at checkout.
  • USPS has free customer accounts and an Informed Delivery service to help ensure you receive your packages.

SHIPPING RATES AND INFORMATION

EZComplete fur Cats – 225g ( ½ pound)
EZComplete fur Cats – 450g ( 1 pound)
EZComplete fur Dogs - 450g ( 1 pound)

 Domestic Shipping Rates 

Trial Packets ship for free

Product Shipping Costs:
  • Up to 2 pounds: USPS Priority Flat Rate Padded Envelope (2-3 day shipping to most locations) $11.50
  • 2 to 8 pounds: USPS Priority Flat Rate Medium Box (2-3 day shipping to most locations) $18.50
  • For boxes over 8 pounds and up to 12 pounds:
    USPS Priority Flat Rate Game Board Box (2-7 day shipping to most locations) $25.00